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Non Voice Operations

Data Entry (with ICR)

With Valdo, we will help transform your critical data from paper-based to digital formats effortlessly with Valdo’s state-of-the-art conversion process. Our service specializes in turning cumbersome hardcopy documents into easily accessible, computer-readable formats, and reorganizing unstructured data into a structured, user-friendly system.

Utilizing the latest in Intelligent Character Recognition (ICR) technology, we ensure a rapid conversion process for data contained in standard application forms, significantly reducing the likelihood of errors and accelerating your workflow.

Valdo has successfully implemented this service for banking sector needs, particularly in new account processing and credit initiation. We offer flexible scheduling options, including non-standard office hours and round-the-clock operations, to meet your unique business requirements and timelines.

Field Survey/Mobile KYC/Physical Verification

Valdo presents an integrated suite of Field Survey Services, designed to cater to a wide range of data collection needs. Our offerings include both Open Surveys for direct engagement and Silent Surveys for discreet data gathering, complemented by the option for document pickup or acquisition of wet signatures as required.

Our professional surveyors are armed with advanced mobile survey applications, ensuring precise location tracking, secure photo documentation, and instant data return. This blend of technology and expertise guarantees high-quality, reliable survey results.

Valdo’s services are trusted by leading banks and multi-finance institutions. Additionally, we offer a specialized variant tailored for the digital banking sector: Mobile KYC (Know Your Customer) services. This modern solution, available both scheduled and on-demand, mirrors the convenience of electronic ride-hailing platforms, providing seamless and efficient customer verification processes.

Field Collection/Pickup Payment

Streamline your business operations and optimize your cash flow with Valdo’s specialized Field Collection/Pickup Payment Services. By entrusting your payment collection to our team of dedicated professionals, you gain the freedom to concentrate fully on your core business functions, ensuring growth and efficiency.

Our service is designed to enhance your payment operations seamlessly, leading to improved cash flow and heightened customer satisfaction. It’s particularly advantageous for businesses within industries where direct, on-site payment collection is crucial, including utilities, subscription-based services, and home service providers.

Partner with Valdo and experience the ease of having a reliable, professional team manage your payment collection, allowing you to deliver superior service and focus on expanding your business.

Field Cash Pickup

Our Field Cash Pick-up service is designed to assist businesses in collecting cash payments from their customers directly at their preferred locations.

We prioritize the security of cash transactions and have robust protocols in place to safeguard against any risks.

Field Sales/Sales Promotion

We understand the importance of driving sales and promoting your products or services effectively, and our dedicated teams are here to support your business growth.

By partnering with our Field Sales and Sales Promotion services, you can leverage our expertise and resources to accelerate your sales growth, drive customer engagement, and increase market share. Let our dedicated teams be your sales force, delivering impactful sales experiences and promotional activities on your behalf.

Field Technician (with mobile app)

Valdo has provided field technician to install, repair and dismantle pay TV equipment.

Our service is also integrated with mobile app for scheduling and dispatch, and we can also provide the technician cars.


Usually as a complement to other business processes such as telemarketing, we can provide a courier service to deliver documents to customers or picking up supporting documents for them.

This service can also be done for other industries such as logistics.