VALDO INC. > Services
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Non-voice Operations

Data Entry (with ICR)
This process converts data in hardcopy into computer-readable format and unstructured data to structured data. For data in standard application forms, we can carry out the process using ICR (Intelligent Character Recognition) method to accelerate the conversion and minimize errors. Valdo has run this service for bank new account processing, including new credit initiation, with an option to run in non-normal office hours and 24-hour operation.

Field Survey/Mobile KYC/Physical Verification
Our field survey service covers both open survey and silent survey service, with an option of document pickup or wet signature solicitation. Our surveyors are equipped with mobile survey apps that report the survey location accurately, allows photos to be taken securely, and returns the survey data immediately. Valdo has provided this service to banks and multi-finance companies. We have also provided a variation of this service as the Mobile KYC (Know Your Customer) service for digital banking services, with scheduled and on-demand, electronic ride-hailing style.

Field Collection/Pickup Payment
Partnering with our Field Collection/Pickup Payment services allows you to focus on core business activities while entrusting the payment collection process to our dedicated professionals. With our expertise, you can streamline your payment operations, increase cash flow, and improve customer satisfaction. This service is especially beneficial for businesses that operate in industries where on-site payment collection is preferred or necessary, such as utilities, subscriptions, or home services..

Field Cash Pickup
Our Field Cash Pick-up service is designed to assist businesses in collecting cash payments from their customers directly at their preferred locations. We prioritize the security of cash transactions and have robust protocols in place to safeguard against any risks.

Field Sales/Sales Promotion
We understand the importance of driving sales and promoting your products or services effectively, and our dedicated teams are here to support your business growth. By partnering with our Field Sales and Sales Promotion services, you can leverage our expertise and resources to accelerate your sales growth, drive customer engagement, and increase market share. Let our dedicated teams be your sales force, delivering impactful sales experiences and promotional activities on your behalf.

Field Technician (with mobile app)
Valdo has provided field technician to install, repair and dismantle pay TV equipment. Our service is also integrated with mobile app for scheduling and dispatch, and we can also provide the technician cars.

Usually as a complement to other business processes such as telemarketing, we can provide a courier service to deliver documents to customers or picking up supporting documents for them. This service can also be done for other industries such as logistics.